Shipping is a service Hardware Decor brokers on behalf of our customers and does not generate revenue for us. We do not charge you more than the amount we are billed by the shipping provider. Shipping charges are calculated directly through UPS, Fedex and USPS and are accurate based on the weight, size, and number of products you order as well as the distance the products must travel.

Shipping Calculations are made from the base product purchased and not any Free Custom Cutting Values since shipping companies would not be aware of those values.

Please note that some items, while they are not heavy, do cost more to ship because of length.  Shipping rates are based from volume now.  Current gas prices do directly affect shipping rates. Most of our items ship from Michigan.

 
Items ordered Monday through Friday before Noon EST usually ship the same day. This is not guaranteed and is dependent on our order volume but we’ll do our best to get your order shipped as quickly as possible. Orders do Not ship on the weekends.

USPS shipping times vary by delivery location.
UPS 2nd Day Air delivers by the end of the second business day.
UPS Next Day Air delivers by the end of the next business day.
Orders with UPS Next Day or 2nd Day Air placed after Noon EST are not guaranteed to be shipped until the following business day.

Tracking information will be emailed to you as soon as it becomes available to us.

UPS shipments can be tracked here.

FedEx Priority Overnight By 10:30am: Delivery the next business day by 10:30 a.m. to most businesses in the contiguous U.S. and by noon to residences and 4:30 p.m. to some rural areas.

FedEx Overnight By 4:30pm: Next-business-day delivery by 4:30 p.m. to U.S. businesses and by 8 p.m. to residences.


FedEx 2 Day AM: delivery in 2 business days by 10:30 a.m. to U.S. businesses and by noon to residences.


FedEx 2 Day: get your package by the end of the second business day. Packages will arrive by 4:30 p.m. to most areas and by 8 p.m. to residences.

FedEx Will not Guarantee delivery times if there are weather related Delays; therefore, we cannot either. So if there are weather related delays happening and you select Fedex Next Day or 2nd Day, know that we will do our part in getting your order shipped right away, but cannot be held responsible if your order is delayed in delivery.

Orders placed after Noon Eastern Time Zone are not guaranteed to be shipped until the following business day. Hardware Decor nor the warehouse are open on the weekends.

Tracking information will be emailed to you as soon as it becomes available to us.

Some items may ship via other shipping providers if they come directly from our suppliers.

International Shipping

Regular international shipping is limited to Canada. Certain products may not be able to ship to Canada; those items will have shipping restrictions noted on the product detail page.

To order products and have them sent anywhere else outside of the US it’s recommended that you use a freight forwarding service with a US delivery address.

Shipping Large and Oversized Items

If your order exceeds the weight and or dimensional limits of UPS it will be shipped by a freight carrier. Freight delivery requires easy access for a large delivery vehicle and my not be available in some residential areas.

 

Free shipping is provided on orders according to size and sale amount.
Calculations are made from the base product purchased and not any Free Custom Cutting Values since shipping companies would not be aware of those values.

Products up to 24 inches ship free once the order product total has reached $30. 
Products  25 to 36 inches ship free once the order product total has reached $75. 
Products 48 to 94 inches ship free once the order product total has reached $150.

To qualify for free shipping the order must be shipped within the lower 48 contiguous United States.

Products 24 inches and below typically ship US Mail, where items longer typically ship Fedex ground

Free Shipping is Not Available for orders with TopKnob items