Shipping Rates And Methods

Shipping is a service CLOSETbay brokers on behalf of our customers and does not generate revenue for us. We do not charge you more than the amount we are billed by the shipping provider. Shipping charges are calculated directly through UPS our preferred shipper and are accurate based on the weight, size, and number of products you order as well as the distance the products must travel. Please note that some items, while they are not heavy, do cost more to ship because of length.

Items ordered Monday through Friday before Noon EST usually ship the same day. This is not guaranteed and is dependent on our order volume but we’ll do our best to get your order shipped as quickly as possible.

USPS Flat Rate shipping times vary by delivery location. * US Mail shipments do not include package tracking.
UPS 2nd Day Air delivers by the end of the second business day.
UPS Next Day Air delivers by the end of the next business day.
Orders with UPS Next Day or 2nd Day Air placed after Noon EST are not guaranteed to be shipped until the following business day.

Tracking information will be emailed to you as soon as it becomes available to us.
UPS shipments can be tracked here.

Some items may ship via other shipping providers if they come directly from our suppliers.

 

International Shipping

Regular international shipping is limited to Canada. Certain products may not be able to ship to Canada; those items will have shipping restrictions noted on the product detail page.

To order products and have them sent anywhere else outside of the US it’s recommended that you use a freight forwarding service with a US delivery address.

Shipping Large and Oversized Items

If your order exceeds the weight and or dimensional limits of UPS it will be shipped by a freight carrier. Freight delivery requires easy access for a large delivery vehicle and my not be available in some residential areas.